Tip of the Hat to Stude International

[Devildog]

I bought a new carpet kit for my Avanti a few months ago from Studebaker International. Months later I installed and found the kit pretty good; however, there were no pieces that fit the covers on each side of A/C consul with little vents. I took a few pics including pics of the old carpet pieces for the A/C side covers.

I email the to Jim at Stude Inter and explained situation. Jim emailed me within 24 hours and sent to his vendor in CA. The vendor called and offered two options (1) send me extra carpet to have made locally or (2) send him the two old carpet pieces and he would make replacements.

I sent the old ones in a few days had the new carpet pieces. We often criticize suppliers to help them provide better products or service. However, we also need to support them when they give good service like I received.

Joe

[Gunslinger]

Customer service like that is always good to hear. All too often people who are unhappy with a product or service will voice their complaints, but rarely voice their positive experiences.

[boogieman]

I have been using SI for parts too. Excellent service and very fast shipping.

Good people to deal with. I ordered several items on Tuesday.

Had the parts in hand that following Friday.

And every item was correct too.

[mfg]

I always enjoyed great service from Stude International...love the new catalog....I ordered a set of radiator hoses for my '83 Avanti just this morning!