Tip of the Hat to Stude International

[Devildog]

I bought a new carpet kit for my Avanti a few months ago from Studebaker International. Months later I installed and found the kit pretty good; however, there were no pieces that fit the covers on each side of A/C consul with little vents. I took a few pics including pics of the old carpet pieces for the A/C side covers.

I email the to Jim at Stude Inter and explained situation. Jim emailed me within 24 hours and sent to his vendor in CA. The vendor called and offered two options (1) send me extra carpet to have made locally or (2) send him the two old carpet pieces and he would make replacements.

I sent the old ones in a few days had the new carpet pieces. We often criticize suppliers to help them provide better products or service. However, we also need to support them when they give good service like I received.

Joe

[CaffeineRacer]

Glad to hear that SI was so accommodating. Do you know if now they are going to change the carpet kits to solve this fit issue?